While as the Sales & Marketing Director at Stitch It, which has 85 shopping center-based locations, I experienced the challenge of distributing our marketing and recruitment campaigns to our 85 shopping centers...it was a NIGHTMARE!

Stitch It, like all retailers, pays significantly into the shopping centers’ marketing as part of their lease. However, Stitch It was missing numerous opportunities to drive impressions, traffic and sales through their already-paid-for shopping centers’digital and physical marketing channels. Also, competitors' campaigns were being promoted through the shopping centers’ marketing channels, while Stitch It campaigns were not.

Every time Stitch It had a campaign to promote, I was ultimately having 85 conversations with 85 shopping centers given each shopping center has their own way of managing their retailers’ campaigns; varying image sizes, unique requirements, accepting the content, different policies and more. Lastly, it would be costly, time-consuming and inefficient for 85 store managers have the same conversation with 85 shopping center marketing managers about each campaign.

After consulting with retailers & shopping centers to understand how significant the problem is, and leveraging our teams’ collective 45+ years of retail, ecommerce and leasing experience, Engagement Agents was developed and Stitch It became our first customer!

Now, a number of the largest retailers and shopping centers in North America are now saving tremendous amounts of time, money and resources while driving significant amounts of impressions, traffic and sales to their stores, ecommerce and social channels with Engagement Agents!

Connect with me via LinkedIn or feel free to reach me via my contact info below. I look forward to hearing from you!